Privacy Policy

1. Data Controller and Contact Details

The data controller responsible for processing your personal data is:

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identification and contact data: name, surname, company name, position, email address, phone number, country, billing details.
• Communication data: content of messages sent via contact forms, email or chat, support requests, notes from calls or meetings.
• Technical and usage data: IP address, browser type and version, device information, operating system, time zone, approximate location, pages visited, clickstream data.
• Marketing and preference data: newsletter subscriptions, consent records, marketing preferences, responses to campaigns.

3. How We Collect Your Data

• Directly from you: when you fill out forms on our website, email us, or communicate with us by phone.
• Automatically: when you visit and browse our website via cookies, pixels, and similar tracking technologies.
• From third parties: from lead generation or analytics providers, advertising networks, social media platforms, or public business databases.

4. Purposes and Legal Bases of Processing

We process your personal data only where we have a lawful basis. The purposes include:

5. Who We Share Your Data With

We may share your personal data with:

• Service providers: website hosting providers, email platforms, CRM tools, analytics services, and professional advisors.
• Authorities: where required by law or court order.

We do not sell your personal data.

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area. Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We keep your personal data only for as long as necessary:

• • Contact/lead data: retained for up to 12 months after our last interaction
• • Client data and invoices: retained for 10 years under tax and accounting laws
• • Newsletter subscription data: retained until you unsubscribe
• • Technical data: retained for up to 12 months

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• • Right of access: to obtain confirmation and receive a copy of your data
• • Right to rectification: to request correction of inaccurate data
• • Right to erasure: to request deletion of your data
• • Right to data portability: to receive your data in a machine-readable format
• • Right to object: to object to processing based on legitimate interests
• • Right to withdraw consent: where processing is based on your consent

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly, remember your preferences, analyse traffic, and support marketing activities. You can manage or withdraw your consent at any time via the "Cookie settings" link in the footer.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. However, no system is completely secure and we cannot guarantee absolute security.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with legal changes or reflect changes in our processing activities. We will post the updated policy on this page.

13. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights: